You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

153 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-07-15T11:13:53+00:00

    I've tried hundreds of times over the last 3 months to get my OnePlus 7Pro connected via YourPhone.

    My Microsoft account can see my phone in Devices but YourPhone will not connect.

    It used to work but stopped after a Slow ring build about 3 months ago. I am now on the latest Dev build.

    I've been through all troubleshooting on all the forums but nothing gets me past "We're checking one more thing..."

    Other similar Apps, such as AirDroid, work but not YourPhone.

    I have reset my phone and reinstalled Windows 10 from scratch, checked the router, firewall and everything on

    https://support.microsoft.com/en-gb/help/4531298/troubleshooting-the-your-phone-app

    https://answers.microsoft.com/en-us/mobiledevices/forum/all/your-phone-app-wont-connect-anymore/336977eb-2bf9-4835-91bd-9e81966afdea

    https://www.guidingtech.com/fix-windows-10-your-phone-app-not-working-issue/

    If only the App would say what the ".... checking one more thing..." was.

    I've not experienced such frustration with Microsoft since the days of Windows Vista !

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-14T21:33:41+00:00

    Is this still being worked on? I've tried 3 times to get this set up on my Pixel 3xl. Each time, it gets to the last step and will go no further. Kind of frustrating that this feature has been turned on on my computer, but that it's too buggy to work.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-07-07T17:35:00+00:00

    PC App: Can see calls, sms, photos, etc. 

    I can dial out from the app, but the audio won't route through PC. On phone I have option to choose my laptop for audio, but when I click it, it just reverts back to phone. On PC I can see that call is going and can hang up, but just not get audio... which is kind of the point.

    Android App: Sales 'Finish Setting Up'. When I click view permissions, I can see that all the permissions needed are allowed (Telephone, Contacts, SMS, Call logs). In Bluetooth, the connection for my laptop has all options checked: phone calls, media audio, and contact sharing permissions.

    While trying to get phone audio working, I guess my SMS, and notifications have stopped working.

    I get that this isn't trivial, but this is crazy frustrating.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-07-05T05:11:37+00:00

    I have the same problem - can't connect my Pixel 4XL. This thread is TWO YEARS old and Microsoft STILL hasn't fixed the problem.  Pathetic.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-28T12:26:28+00:00

    Yay! So pleased I could help.

    Was this answer helpful?

    0 comments