You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

153 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-09-22T01:27:45+00:00

    This worked for me. Thank you!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-31T11:40:47+00:00

    DNS thingy didn't work for me, clearly the problem with getting stuck at 90% and not getting a notification on your phone is on Microsoft's side, guess I have to wait for a fix 

    Edit: App update fixed it, the problem wasn't on my side as expected

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-08-18T22:03:44+00:00

    The age old saying "It's always DNS" rings true for me once again. Thanks for reminding me of the obvious. Switched my network DNS from ISP to OpenDNS and things lit up instantly.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-07-26T12:45:32+00:00

    After months of frustration stuck at ".... Checking one more thing..."

    Finally tried going into my router settings and changing my DNS servers to Google's public DNS - 8.8.8.8 and 8.8.4.4 - it worked !!

    On my router this was under  Internet Connectivity / IPv4 , where I changed from "Obtain DNS Automatically" to  Manually Specify DNS" and added   8.8.8.8 and 8.8.4.4

    The Microsoft Troubleshooter guide only mentions Wireless Isolation, i.e.

    "Many routers have a Wireless isolation feature that allow you to lock down the network. If this Wireless Isolation (or AP Isolation) is enabled, then all devices connected to the Wi-Fi network will be blocked from communicating with other".

    My router had nothing about wireless isolation or AP Isolation - suggest Microsoft  adds some troubleshooting advice on DNS settings for Your Phone.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-07-24T06:31:44+00:00

    That makes sense, thanks for the clarification.

    Was this answer helpful?

    0 comments