You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

153 answers

Sort by: Most helpful
  1. Anonymous
    2021-05-04T14:59:00+00:00

    Holy ****.

    This solution worked for me after trying everything else.
    I followed your steps in the EXACT order and with the EXACT steps.
    I think the difference from what I was doing was signing in on the PC first so it would get stuck. I signed in all the way on the phone first and then moved to the PC in the last step and it worked. Bless you.

    OnePlus 7 Pro
    Latest version of Win10 Pro
    Worked as of 05.04.21

    brandonjclark78

    Replied on December 22, 2019

    Got it working...

    Phone:  Samsung Note 10+

    Microsoft Windows [Version 10.0.18363.535] (1909)

    ensure the following:

    1)  On android > Settings > search for Notification Access > Notification Access > Find Link to Windows and enable

    2)  Disable Pi-Hole or any tracker blocking software you have

    3)  On Windows reset the Your Phone app in Settings > Apps & Features > Your Phone > Advanced Options > Repair, Also do the Reset.

    4)  On your Android device clear cache and clear data of app in > Settings > Apps > Your Phone Companion, Force Stop > Storage> Clear cache, Clear data

    5)  Uninstall updates and re-enable or Update Your Phone Companion

    6)  Launch Your Phone Companion on Android.  I found this part troublesome as it wasn't showing up in my launcher.  To handle this I installed it from the Google Play Store.  After this it showed up in my Finder app search application.  Once this was running it asked me to sign in to the app.  Take it to the next screen after signing in and then move to your PC.

    7)  Start Your Phone app on Windows 10.  At this point, I was then sent the text notification on my PC.  Nothing to do here other than Accept.  

    I hope this helps someone.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-03-28T10:18:55+00:00

    I also had this issue on my Android phone. I was able to resolve it by taking the following steps:

    Open Settings -> Apps -> Your Phone Companion.

    Click on Storage then Clear Data

    Restart the Your Phone Companion app then go through the steps to reconnect.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-01-03T15:30:27+00:00

    I found my problem was in Shared Experiences in W10 Settings - sharing was disabled. When enabled Your Phone app finally moved on from 60% and linked OK.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-03-16T02:25:23+00:00

    I also updated Windows 10 recently and ran into the same problem.

    Although I never tried Your Phone before, I believe it might be a problem of Windows 10.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2019-03-14T16:42:33+00:00

    Try this if you haven't check whether your Wifi setting is "Not metered" on your phone.

    In your Android phone,

    Settings -> connections -> Data usage -> Restrict Networks

    Under the "Restrict Networks" menu, Check whether your current Wifi network "Not metered" or not.

    If it is "Automatic" then click and change to "Not metered

    then try the connection again and Enjoy!!

    This Worked For Me & 100% Working For All Andriod Devices.

    Thank-You So Much Mick Kang.

    I was Like Working on this From last 1 month.

    that was Such an easy solution.

    thank-you so much.

    Tried all of the work-arounds noted above, and I continue to get the "checking with PC ..." msg.

    This must have something to do with the latest update, since it worked flawlessly before yesterday.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments