You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2018-12-20T18:38:00+00:00

    Same issue here.

    I can't surpass that step. My phone received a notification says 'Connecting to your PC, waiting for permission' and no further proceeding. I gave every access to the app.

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  2. Anonymous
    2019-01-31T20:26:57+00:00

    Pure unadulterated crap!!

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  3. Anonymous
    2019-01-02T14:46:45+00:00

    I had the issue, figured out you need to download "My Phone" app from the MS App Store and run that.

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  4. Anonymous
    2019-04-01T19:29:36+00:00

    My PC and Samsung Galaxy S7 were working beautifully together until a recent Windows update. I could easily send and receive texts from "Your Phone" app on my PC. The update killed the connection and now I am stuck on the endless verification loop. I've gone through all the un-linking and re-linking instructions on Microsoft's website (multiple times). Whatever this Windows update did has killed the connection between the two previously linked devices. I just wish Microsoft would take texting seriously. I never have stupid problems like this with my Mac/iPhone/iPad. I use my Mac for work and my HP Omen gaming notebook PC for play. I hate the way Windows updates often kill perfectly working features. Please fix this Microsoft.

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  5. Anonymous
    2019-02-16T14:48:38+00:00

    Try this if you haven't check whether your Wifi setting is "Not metered" on your phone.

    In your Android phone,

    Settings -> connections -> Data usage -> Restrict Networks

    Under the "Restrict Networks" menu, Check whether your current Wifi network "Not metered" or not.

    If it is "Automatic" then click and change to "Not metered

    then try the connection again and Enjoy!!

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