Error 0xc0000005

Anonymous
2018-11-07T05:33:04+00:00

I am experiencing error 0xc0000005 on Uplay ,Origin & Battle.net i have tried reinstalling, i also reinstalled all the redistributables & i also reinstalled windows but i get the same error.

I need help.

My Specs:

OS: Windows 10 64-bit 

CPU: Intel Core i5 3470S 

RAM: 8 GB DDR3 

HDD: western digital 320+640 GB

GPU: Zotac GTX 650 Ti Boost Edition

Mother Board: Gigabyte Super 4 (GA-H61M-D2-B3) (rev. 1.0)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-13T07:27:06+00:00

    For Windows driver verifier > open the menu for selecting drivers for tests > scroll up and down > post images into the thread using share links (one drive, drop box, or google drive)

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  2. Anonymous
    2018-11-13T06:07:46+00:00

    Steps 1-5 completed CMD text given below:

    Microsoft Windows [Version 10.0.17134.1]

    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.17134.1

    Image Version: 10.0.17134.1

    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.

    C:\Windows\system32>chkdsk /scan

    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...

    150272 file records processed.

    File verification completed.

    6428 large file records processed.

    0 bad file records processed.

    Stage 2: Examining file name linkage ...

    3397 reparse records processed.

    208914 index entries processed.

    Index verification completed.

    0 unindexed files scanned.

    0 unindexed files recovered to lost and found.

    3397 reparse records processed.

    Stage 3: Examining security descriptors ...

    Security descriptor verification completed.

    29322 data files processed.

    CHKDSK is verifying Usn Journal...

    38640584 USN bytes processed.

    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.

    No further action is required.

    153010927 KB total disk space.

    28698588 KB in 114212 files.

    94112 KB in 29323 indexes.

    0 KB in bad sectors.

    261779 KB in use by the system.

    65536 KB occupied by the log file.

    123956448 KB available on disk.

    4096 bytes in each allocation unit.

    38252731 total allocation units on disk.

    30989112 allocation units available on disk.

    C:\Windows\system32>verifier /querysettings

    Verifier Flags: 0x03adefbb

    Standard Flags:

    [X] 0x00000001 Special pool.

    [X] 0x00000002 Force IRQL checking.

    [X] 0x00000008 Pool tracking.

    [X] 0x00000010 I/O verification.

    [X] 0x00000020 Deadlock detection.

    [X] 0x00000080 DMA checking.

    [X] 0x00000100 Security checks.

    [X] 0x00000800 Miscellaneous checks.

    [ ] 0x00020000 DDI compliance checking.

    Additional Flags:

    [ ] 0x00000004 Randomized low resources simulation.

    [X] 0x00000200 Force pending I/O requests.

    [X] 0x00000400 IRP logging.

    [X] 0x00002000 Invariant MDL checking for stack.

    [X] 0x00004000 Invariant MDL checking for driver.

    [X] 0x00008000 Power framework delay fuzzing.

    [X] 0x00010000 Port/miniport interface checking.

    [X] 0x00040000 Systematic low resources simulation.

    [X] 0x00080000 DDI compliance checking (additional).

    [X] 0x00200000 NDIS/WIFI verification.

    [X] 0x00800000 Kernel synchronization delay fuzzing.

    [X] 0x01000000 VM switch verification.

    [X] 0x02000000 Code integrity checks.

    [X] Indicates flag is enabled.

    Boot Mode:

    Persistent

    Rules:

    All rules are using default settings

    Extensions:

    wdm: rules.additional

    ndis: rules.default

    Verified Drivers:

    nvlddmkm.sys

    teedriverw8x64.sys

    rt640x64.sys

    athwnx.sys

    nvhda64v.sys

    dump_dumpata.sys

    dump_atapi.sys

    dump_dumpfve.sys

    ndis.sys

    netadaptercx.sys

    wdiwifi.sys

    C:\Windows\system32>

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  3. Anonymous
    2018-11-12T20:26:19+00:00
    1. Open administrative command prompt and type or copy and paste:
    2. sfc /scannow
    3. dism /online /cleanup-image /restorehealth
    4. chkdsk /scan
    5. verifier /querysettings
    6. When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    7. Complete 48 hours of continuous testing with Windows driver verifer.
    8. If there are any bsod then run the administrative command prompt command and post new logs into the thread.
    9. If there are no misbehaving drivers the tool will be turned off.
    10. Then upgrade the BIOS.
    11. Run memtest86+ version 5.01 for at least 8 passes.

    http://www.memtest.org/

    This may take hours so plan to run it overnight.

    a) Please make sure you use the Memtest86+ version 5.01 with the link below.

    http://www.memtest.org/

    The testing is done not by time but by passes.

    The more passes the better.

    There are a significant number of false negatives if fewer than 8 passes are made.

    A false negative is a test pass when there is malfunctioning RAM.

    There is 8 GB of RAM on the computer.

    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM

    Just 1 error is a fail and you can abort testing.

    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.

    https://answers.microsoft.com/en-us/windows/wiki/windows\_10-update/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461

    https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

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  4. Anonymous
    2018-11-12T13:48:27+00:00

    The error now also occurred when i tried to install Visual C++ 2017.

    Logs for Visual C++ 2017 : https://1drv.ms/u/s!AoMwTCHO0XRvknWpVIO2DTr3xmcu

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  5. Anonymous
    2018-11-12T13:29:16+00:00

    Should i update my BIOS will it solve the problem. I am running BIOS version F9 latest is F10. It says in Description of version F10:

    Improve ET6 compatibility when use Intel 22nm processors (My CPU is i5 3470).

    Should i update or most probably it is a driver issue. 

    Link to Manufacturer Support page: https://www.gigabyte.com/Motherboard/GA-H61M-D2-B3-rev-10#support-dl-bios

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