Error 0xc0000005

Anonymous
2018-11-07T05:33:04+00:00

I am experiencing error 0xc0000005 on Uplay ,Origin & Battle.net i have tried reinstalling, i also reinstalled all the redistributables & i also reinstalled windows but i get the same error.

I need help.

My Specs:

OS: Windows 10 64-bit 

CPU: Intel Core i5 3470S 

RAM: 8 GB DDR3 

HDD: western digital 320+640 GB

GPU: Zotac GTX 650 Ti Boost Edition

Mother Board: Gigabyte Super 4 (GA-H61M-D2-B3) (rev. 1.0)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-11T11:13:57+00:00
    1. Turn off Windows fast start up:

    https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

    1. Make a brand new restore point
    2. Backup any important files to another drive
    3. Read this link on how to turn off and recover from using Windows driver verifier:

    https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

    1. Read this link for the customized settings to use when running Windows driver verifier:

    https://answers.micro     soft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

    1. The tool is designed to produce crashes.  After each crash you will use the Windows advanced troubleshooting menu to turn off the tool.  The computer may become sluggish while using tool and this includes slow boots. 
    2. After each bsod crash:

    a) run the administrative command prompt command to post new logs into the thread

    b) open file explorer > this PC > C: > in the right upper corner search for:

    C:\Windows\memory.dmp > if the size is < 1.5 GB then zip > post a share link into the thread

    1. In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > uncheck automatically restart > reboot

    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > make sure that the box to automatically manage paging file size is checked

    1. After each BSOD you will return to the desktop using the methods to turn off and recover from using the tool.   The dump files will be debugged.  Misbehaving drivers will be uninstalled.  The drivers can be reinstalled immediately or when all misbehaving drivers have been identified.
    2. The tool can be started when you are comfortable with the instructions on how to turn off and recover from using the tool.  Much later in the day I'll debug the files/logs and post the findings.  And later in the day I'll be more available in case there are multiple BSOD.

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  2. Anonymous
    2018-11-11T10:57:37+00:00

    Things done before the error:

    1. windows 10 build 1803 64-bit installed on a new partition.
    2. all drivers installed via windows update
    3. origin installed.
    4. Battlefield 1 and Fifa 19 downloaded overnight via origin.
    5. Games played for sometime
    6. System was rebooted and windows updates where installed.
    7. the error occurred.

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  3. Anonymous
    2018-11-11T10:53:26+00:00

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  4. Anonymous
    2018-11-11T10:51:32+00:00

    administrative command prompt logs:

    Link: https://1drv.ms/u/s!AoMwTCHO0XRvknAgXU22ko9cvJZO

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  5. Anonymous
    2018-11-11T10:40:15+00:00

    What were the steps that were made?

    Did you save or lose important files?

    Was the piracy / crack cleaned?

    Please run the administrative command prompt command to post new logs.

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