‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  2. Anonymous
    2020-05-25T23:03:26+00:00

    ive been trying to get touch vpn on my aptiplex 390 with wondows 8 for a week now. cant seem to get anyone on the phone from microsoft tried that for a day and gave up. im logged into my microsoft acount on the pc and i also have an admin acount but when i try to set up touch vpn it asks for devices and it shows i hve none.it wont let me run it as an admin because it needs the microsoft acount but i cant get the pc on the microsoft acount. please help ive been working on this just over a wekk and made it no where and at this point im done with microsoft.

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  3. Anonymous
    2020-06-13T05:23:07+00:00

    Every time I try to purchase an app for my windows 10 laptop, the store says "there are no devices connected." When I go into my account, I have 2 devices connected. There is a glitch in the app store somewhere. It is not recognizing linked devices. Please fix the asap.

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  4. Anonymous
    2020-07-22T03:12:54+00:00

    i can't install an app in my laptop, bcs they said that i have no applicable devices linked to microsoft account, how to applicate my device?

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  5. Anonymous
    2020-07-23T11:15:37+00:00

    Iam not getting any apps downloaded in microsoft store

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