‘No applicable devices linked to Microsoft account’

Anonymous

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Anonymous

2020-03-19T00:13:29+00:00

I have the same problem
Was this answer helpful?

0 comments No comments
Anonymous

2020-03-30T04:35:27+00:00

hi

I purchased sims 4 and I am getting the same response on my hp Pavilion. I spent money on this game an would like a solution thank you.
Was this answer helpful?

0 comments No comments
Anonymous

2020-03-31T23:58:35+00:00

I tried that but there isn't a join button... I couldn't figure out how
Was this answer helpful?

0 comments No comments
Anonymous

2020-05-09T04:18:26+00:00

im having the same issue . how do i download halo wars on my pc. does it come free with game pass?
Was this answer helpful?

0 comments No comments
Anonymous

2020-05-20T21:17:45+00:00

This is ridiculous. Why should we have to go through hell just to install a game we've paid for? I have been lookin for solutions and I've found that this has been an issue for years and it all involves Microsoft trash store. It's obvious Microsoft doesn't care and is quick to take your money knowing they have no answers or refunds.
Was this answer helpful?

4 people found this answer helpful.

0 comments No comments