‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-12-08T15:45:04+00:00

    Getting this issue with the master chief collection for pc, my pc is 100% linked and I installed gears 4 with the game pass last week but halo is adamant that I have no applicable devices linked. Did anyone figure out a fix for this?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-12-09T06:41:39+00:00

    Same. I had done this a month ago, and it had eventually worked over the next couple days. I renew my subscription today, and as expected, the same thing happens. Super wonky if you ask me. Kinda fucking sucks.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-01-01T14:58:24+00:00

    I bought Sea of thieves December 31, 2019 and I cannot install it because it says there is not an applicable device linked to your Microsoft account and I do not know what it is. I've spent a whole evening on it but I'm not making any progress so I want my SEK 249 back or so from you guys so it works

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-01-09T21:53:01+00:00

    I did not buy Sea of Thieves, and did not file this complaint, so I am confused as to why I received this notice.  Mike G. ******@hotmail.com

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more