it says the same thing as above
‘No applicable devices linked to Microsoft account’
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!
Windows for home | Windows 10 | Gaming
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
68 answers
Sort by: Oldest
-
Anonymous
2019-10-15T00:17:23+00:00 -
Anonymous
2019-10-15T00:18:26+00:00 how do I fix it when I it say to install on my devies
-
Anonymous
2019-10-25T04:09:40+00:00 My brother is having the same problem with The Outer Worlds that just launched, and apparently a bunch of other people have too. Has anyone found any fix for this?
-
Anonymous
2019-11-16T07:54:17+00:00 Had the same issue, though found that if I opened the Microsoft Store on my PC, and searched for a game, could install from there.
-
Anonymous
2019-12-01T21:57:09+00:00 Had the same issue, though found that if I opened the Microsoft Store on my PC, and searched for a game, could install from there.
I am having the same problem as the original poster, but this did not work for me. Nor did resetting the MS Store, updating Windows, or anything else I came across. Unfortunate...