‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2019-07-14T07:41:45+00:00

    Having this problem with Slay the Spire.   If it's not going to be able to install on the device, it should warn you before purchase. 

    If Microsoft can't invest properly in the Store to make it so basic things like downloading a game costing $25 work, then they should just kill the Store.  The Store may be leftover crud from the Steve Balmer era, but it seemed like the fastest way for me to get this game.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-09-17T17:50:36+00:00

    I HAVE SAME QUESTION

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-09-22T06:17:41+00:00

    Hey greg, i tried to install gta 5 from microsoft store it shows that you own this game, and it shows install on my devices as maggie but when i click on it ,it shows you don't have any applicable devices.

    What should i do?please suggest me.i am trying from a week but it shows the same does minor account reason for this? Please reply me.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-10-12T22:24:02+00:00

    What do i do the it says i need to link a device to my microsft account how do i do that?

    Was this answer helpful?

    0 comments No comments