‘No applicable devices linked to Microsoft account’

I tried that but there isn't a join button... I couldn't figure out how

hi 

I purchased sims 4 and I am getting the same response on my hp Pavilion. I spent money on this game an would like a solution thank you.

I have the same problem

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Yesi don't an linked to my Microsoft account pleased how to create or create one for. Me

My laptop is not Windows 10 compatible, I'm on Windows 8.1. I've tried twice with Microsoft support to fix this issue without success. They tell me its fixed and will work tomorrow but it doesn't. Have just given up now which means I can't get anything from the store. Its pretty shameful really.