‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2021-06-09T22:37:51+00:00

    This is horrible. I have been trying to get Forza Horizon 4 to download for a couple of days now and it seems other people have the same problem which sucks.

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  4. Anonymous
    2021-04-08T09:10:55+00:00

    I have the same issue with Windows 8.1, I have done all the above with no change. I still can not download from the Microsoft store, because I get a message about no device linked to my Microsoft account. Then it won't let me link the computer to my devices. I called Microsoft support after reviewing all the help topics and community topics with NO ANSWER. No help Microsoft support, could not give me an answer. This is an old issue goes goes back many years, and still no fix as of April 7, 2021. VERY FRUSTRATED!

    I just gave up. It was a waste of time. Why they cant fix it is beyond me.

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  5. Anonymous
    2021-04-08T05:52:42+00:00

    I have the same issue with Windows 8.1, I have done all the above with no change. I still can not download from the Microsoft store, because I get a message about no device linked to my Microsoft account. Then it won't let me link the computer to my devices. I called Microsoft support after reviewing all the help topics and community topics with NO ANSWER. No help Microsoft support, could not give me an answer. This is an old issue goes goes back many years, and still no fix as of April 7, 2021. VERY FRUSTRATED!

    Was this answer helpful?

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