‘No applicable devices linked to Microsoft account’

Anonymous

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Anonymous

2019-10-25T04:09:40+00:00

My brother is having the same problem with The Outer Worlds that just launched, and apparently a bunch of other people have too. Has anyone found any fix for this?
Was this answer helpful?

0 comments No comments
Anonymous

2019-10-15T00:18:26+00:00

how do I fix it when I it say to install on my devies
Was this answer helpful?

0 comments No comments
Anonymous

2019-10-15T00:17:23+00:00

it says the same thing as above
Was this answer helpful?

0 comments No comments
Anonymous

2019-10-12T22:24:02+00:00

What do i do the it says i need to link a device to my microsft account how do i do that?
Was this answer helpful?

0 comments No comments
Anonymous

2019-09-22T06:17:41+00:00

Hey greg, i tried to install gta 5 from microsoft store it shows that you own this game, and it shows install on my devices as maggie but when i click on it ,it shows you don't have any applicable devices.

What should i do?please suggest me.i am trying from a week but it shows the same does minor account reason for this? Please reply me.
Was this answer helpful?

0 comments No comments