‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2021-04-08T05:52:42+00:00

    I have the same issue with Windows 8.1, I have done all the above with no change. I still can not download from the Microsoft store, because I get a message about no device linked to my Microsoft account. Then it won't let me link the computer to my devices. I called Microsoft support after reviewing all the help topics and community topics with NO ANSWER. No help Microsoft support, could not give me an answer. This is an old issue goes goes back many years, and still no fix as of April 7, 2021. VERY FRUSTRATED!

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  2. Anonymous
    2021-01-26T17:02:02+00:00

    It's ok all I had to do was update my pc I did it but it made where I can put all my apps smaller and all so that's a doen

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  3. Anonymous
    2021-01-10T15:56:43+00:00

    I have exactly the same issues with Among US game.  All MS accounts have been validated as signed in correctly.  Bit disappointing this issue seems to be unresolved for over 2 years and no updates from MS.  I should have known better and purchased the game on the Apple Store with my Ipad :-)

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  4. Anonymous
    2020-12-28T22:37:14+00:00

    I have tried to get among us i bought it it says i own it but i don't have a applicable devices if u need a Xbox that's what i have i linked my Xbox account and how do i get my games because i spent money on this game and i don't want to waist my money

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  5. Anonymous
    2020-11-30T22:08:27+00:00

    Hi Maggie, I also had this same exact issue. After trying everything mentioned in these replies and scouring almost every forum/website on the internet, the only thing that ended up working was going to C >Windows > SoftwareDistribution > DataStore > DataStore.edb and delete DataStore.edb. Then restart your computer. It is completely safe. Just another step that most people have not tried but worked. Hope this helps you too!

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