Audio renderer error. Please restart your computer.

Anonymous
2018-12-20T03:19:25+00:00

I can't play any video or audio and I get the above message when I try to play Youtube video. Rebooting temporarily resolves the problem.

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Hey everyone! I found a fix. Are you all using an adblocker? That turned out to be the problem. I did not get the error again after whitelisting Youtube. However, I renabled it because reloading the page and getting back to where I was before was faster than watching a 0:05-0:30 ad. At the beginning. Maybe twice. Then in the middle. And one at the end. PLEASE TRY THIS BEFORE POSTING A REPLY. xd

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-03T17:20:30+00:00

    I have the same issue.  Brand new Dell XPS 9370.  Latest Windows 10 and drivers.

    I thought it had something to do with sleep, since it would often fail after waking up the computer.  However, recently it started happening more often, such as after pausing a video on youtube.

    It is not a browser issue, since it is an error with all audio.

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    6 people found this answer helpful.
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  2. Anonymous
    2019-01-02T20:05:37+00:00

    Right with all of you and having the same problem with my brand new Dell.  The drivers have been reinstalled several times (dealing with different Dell techs) and no fix lasts longer than a few hours.  Is this a Dell or a Windows 10 problem?

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  3. Anonymous
    2018-12-30T16:02:41+00:00

    I am having the same problem, began a few months ago, but only a few times.  But in the last 2 weeks it happens more and more frequently, which is really annoying. This happens when listening to iTunes, playing YouTube videos, and when using the built-in audio player.

    Lately, restarting temporarily (ie. 20-30 seconds only) fixes the problem.  From this thread, I see many others are having the same problem.  What's up with this?

    I have a Dell Inspiron  15 7000 series laptop which is about 2 years old, with latest (?) of Windows 10.

    Thanks in advance for any suggestions to fix this

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    8 people found this answer helpful.
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  4. Anonymous
    2018-12-27T20:05:36+00:00

    I unplugged my headphones and plugged them back in and the problem was gone. 

    i have the same issue. I do not use headphones. Tried every solution i have find (with drivers manually or auto updated , deleted or not , troubleshooting, all fixes for less than a day)

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  5. Anonymous
    2018-12-23T03:45:05+00:00

    I unplugged my headphones and plugged them back in and the problem was gone.

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    20+ people found this answer helpful.
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