Audio renderer error. Please restart your computer.

Anonymous

I can't play any video or audio and I get the above message when I try to play Youtube video. Rebooting temporarily resolves the problem.

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Hey everyone! I found a fix. Are you all using an adblocker? That turned out to be the problem. I did not get the error again after whitelisting Youtube. However, I renabled it because reloading the page and getting back to where I was before was faster than watching a 0:05-0:30 ad. At the beginning. Maybe twice. Then in the middle. And one at the end. PLEASE TRY THIS BEFORE POSTING A REPLY. xd

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Anonymous

2018-12-23T03:29:04+00:00

Asus G20 CB. I have to wait to see if the problem goes away because the problem is solved after restarting the computer but comes back after a day or so. Edit: Updating or rolling back sound driver does not help. I'm on version 1803.
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Anonymous

2018-12-20T03:34:58+00:00

Hi, LasagnaLasagna,

Which software are you using when playing the videos?

Does this only happen with YouTube videos?

Have you installed updated Codecs?

Try clearing browser cache files then retry video.

https://kb.iu.edu/d/ahic#desktop

Start > Type Control Panel > Press Enter

Select Troubleshooters

Run Hardware and Sound Troubleshooter
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Anonymous

2018-12-20T03:23:29+00:00
Hi Lasagna

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot

Scroll down, select Playing audio

Click Run the troubleshooter

When complete, restart your computer then check if audio is working again.

Press Windows key + X

Click Device Manager

Expand Sound, video and game controllers

Right click your audio adapter

Click Properties

Click the Driver tab

Is there an option rollback?

If so, click it.

Also, check to make sure the audio driver is fully updated. This is often the problem when you upgrade to a new version of Windows 10. Sometimes reinstalling the latest available driver from the manufacturers website helps.

Open Start, type: change sound card

Hit Enter

Select the Playback

Right click your Speakers

Click Set as Default Device if it isn't already

Select your speakers

Click Properties

Click the Levels tab

Use the slider to adjust level

Other options:
1. Play a youtube video with the soundcard speaker jack unplugged and let it play through the laptop's inbuilt speakers.
2. While it is playing, plug in the audio jack and see if it starts playing.
Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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