Audio renderer error. Please restart your computer.

Anonymous
2018-12-20T03:19:25+00:00

I can't play any video or audio and I get the above message when I try to play Youtube video. Rebooting temporarily resolves the problem.

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Hey everyone! I found a fix. Are you all using an adblocker? That turned out to be the problem. I did not get the error again after whitelisting Youtube. However, I renabled it because reloading the page and getting back to where I was before was faster than watching a 0:05-0:30 ad. At the beginning. Maybe twice. Then in the middle. And one at the end. PLEASE TRY THIS BEFORE POSTING A REPLY. xd

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-15T14:50:28+00:00

    Have seen discussions of this glitch on other boards and even people who have had the laptop replace with a new on by dell, still get the problem.  Save yourself the head ache of trying to fix this as it is impossible at the present time.

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  2. Anonymous
    2019-02-15T14:47:30+00:00

    Maybe that sequence (task>services>audiosrv>right click>restart) should come pinned to the taskbar of these dell laptops.  Save the user a few annoying steps.

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  3. Anonymous
    2019-02-15T14:43:52+00:00

    This is an unsolved dell 9575 problem.  Spent several evenings spinning wheel through dell's escalation levels. They assured me the problem was solved after each session but we never made any progress. Have factory reset system more than once and updated every driver and windows update there is.  Had two computer experts look into it to no avail.  My advice is to just get used to restarting your computer or buy a different brand of laptop. As of today there is no solution for this one.  Very frustrating that dell will neither acknowledge or find a real solution for this Problem on their 2000$ laptop. Machine at least makes a pretty doorstop.

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  4. Anonymous
    2019-02-07T11:17:01+00:00

    I had this issue a couple of years ago when i first upgraded - go to Del  https://www.dell.com/support/home/us/en/19/products/?app=drivers

    and use their system Detect and look for BIOS update and/or firmware update - IF you need additional help or if there is more than one update - I strongly advise calling DELL suport and get one of their DELL cert techs to help choose which update is best for your system - sometimes you can tell by the update release date - i'll try to watch this thread for any issues

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  5. Anonymous
    2019-02-07T09:25:48+00:00

    Yep, restart of the service works much faster than restart of the whole system. Thanks Jiayin!

    Still not sure though if Dell and Microsoft are doing anything to resolve the underlying issue

    My 2 year old Inspiron 17-7778 started having these problems in the last maybe 2 months and neither fresh/other/latest drivers solve this annoying problem

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