Why is there no "troubleshoot hardware & devices" in 1809 update?

Anonymous
2019-01-01T10:13:30+00:00

I have looked everywhere in settings & control panel, & there is no longer a troubleshooter for hardware & devices. All of the other troubleshoot options are still listed , & there is no "view all." In 1803 I could access it in " update & security" then chose "troubleshoot" & it was the 4th one listed under "find & fix other problems" where "keyboard" is now. Unless Microsoft will come up with a fix, I guess the only solution is to go back to 1803?

Windows for home | Windows 10 | Settings

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Anonymous
2019-01-02T05:27:14+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

Hope it helps.

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  1. Anonymous
    2019-06-11T01:03:01+00:00

    Interesting, so if I have an SD Card Reader issue, not being recognized and I don't have a new SD Card Reader Troubleshoot tab showing up, how can I trouble shoot without the Hardware and Device Troubleshooter? Sigh!

    Does everyone notice the absolute silence from the Microsoft Agent on the absolute need for this hardware troubleshooting function.......

    Why the hell would they remove a customer tool that is so useful.

    Beggers belief......

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  2. Anonymous
    2019-06-21T08:28:57+00:00

    now my usb is not detecting, how do i troubleshoot if cant detect the drive????

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  3. Anonymous
    2019-06-25T12:08:02+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

    Hope it helps.

    As I can see this can help those knowledgeable if they suspect where the problem is... I don't see this as usefull as a full simplified system diagnosis IE troubleshooter. 

    IMO... There should be an all in one go to (without opening a command prompt) that test all hardware, drivers and related applicable software for a quick and efficient fix.

    One out of whack driver can have a cascade of effects, with processes that run in tandem.

    Not all are computer literate, and TBH, Windows update still has lots of bugs. Even running with top of the line hardware, I've noticed many flaws in Windows 10, throughout it's run. 

    For example, 1809 released with major flaws with the dark scheme (and still persist today, although most of the major flaws were fixed, many remained & I have yet checked if issues were fixed with 1903). 

    Also, after 1809 update, and running a system check, sure enough files were missing and had to be fetched using DISM.exe /Online /Cleanup-image /Restorehealth followed by sfc/scannow. 

    This was before they forced rolled us back and rereleased it.

    It seems as though 1903 has thrown a wrench in my drivers, something that would be nice to have a gui with a simple click to do all that I mentioned.

    The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed

    It shouldn't matter, what about all the hidden apps that go unused that are critical for system diagnosis, that can only be accessed by CP/PS? Are they too next on the list to get nixxed? This sounds like a sloppy excuse for removing a all in one hardware checker in replace for a component checker. At that point might as well do a manual check.

    I could write a .bat file that can do all of which the OP is searching for and expand upon it's parameters to make it truly a one click solves all... I just don't understand why Microsoft can't do the same and give it some flare with a GUI?!

    Maybe I will... 

    To be fair, MS does provide the tools needed to fully diagnosis, but more times than not you need to have a good idea where your underlying problem is. If you are unsure, it sounds like Microsoft wants to challenge your computer literacy.

    Microsoft at it's best... SMH

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  4. Anonymous
    2019-06-25T12:16:24+00:00

    Try Device Manager and uninstall all relvant drivers. Reboot, go back to DM and right click to rescan. Once done right click and update drivers. 

    If that doesn't work try following this...

    https://www.makeuseof.com/tag/how-to-test-your-pc-for-failing-hardware/

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