Why is there no "troubleshoot hardware & devices" in 1809 update?

Anonymous
2019-01-01T10:13:30+00:00

I have looked everywhere in settings & control panel, & there is no longer a troubleshooter for hardware & devices. All of the other troubleshoot options are still listed , & there is no "view all." In 1803 I could access it in " update & security" then chose "troubleshoot" & it was the 4th one listed under "find & fix other problems" where "keyboard" is now. Unless Microsoft will come up with a fix, I guess the only solution is to go back to 1803?

Windows for home | Windows 10 | Settings

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Anonymous
2019-01-02T05:27:14+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

Hope it helps.

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  1. Anonymous
    2019-04-17T05:40:46+00:00

    windows 10 1809 17763.437

    same issue here, external dvd briefly appears in windows explorer when its plugged into the usb port.  it does appear in the control panel -> devices and printers

    please help as well  :(

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  2. Anonymous
    2019-05-13T10:34:59+00:00

    I am getting a "Hardware Error", with little detail.  Many sites point me to this Hardware and Device troubleshooter.

    I am with others in that I am dumbfounded by the decision to remove this in 1809, especially ironic since this patch caused so many hardware issues (including for me, with much pain).

    Please consider adding it back.  After all, there is MUCH documented online which references this tool.  The lack of it is very frustrating.

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  3. Anonymous
    2019-05-13T10:55:25+00:00

    Amen brother- Please Microsoft, bring the troubleshooter back!!!

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  4. Anonymous
    2019-06-07T01:28:18+00:00

    Interesting, so if I have an SD Card Reader issue, not being recognized and I don't have a new SD Card Reader Troubleshoot tab showing up, how can I trouble shoot without the Hardware and Device Troubleshooter? Sigh!

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