Why is there no "troubleshoot hardware & devices" in 1809 update?

Anonymous
2019-01-01T10:13:30+00:00

I have looked everywhere in settings & control panel, & there is no longer a troubleshooter for hardware & devices. All of the other troubleshoot options are still listed , & there is no "view all." In 1803 I could access it in " update & security" then chose "troubleshoot" & it was the 4th one listed under "find & fix other problems" where "keyboard" is now. Unless Microsoft will come up with a fix, I guess the only solution is to go back to 1803?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-01-02T05:27:14+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

Hope it helps.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

64 additional answers

Sort by: Newest
  1. Anonymous
    2019-12-20T03:06:16+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

    Hope it helps.

    The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed

    Where you at Microsoft get off on deciding what we users want and NEED?!?!?! Isn't that OUR choice?!?!?

    I think that IF any troubleshooters are removed by Microsoft then Microsoft should provided a page that we can go to and download any or ALL missing troubleshooters!!

    I am sure that a lot of users would agree with this.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Paul Chou 1,471 Reputation points
    2019-12-09T08:13:31+00:00

    Do you really need to use the hardware troubleshooter? You should go up to 1909. By the way, why is your profile not available?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-12-09T07:28:59+00:00

    This is so silly. Why is Microsoft removing core support and utilities? It just turns out that my specific issue is not listed in your "specific" troubleshooters. The hardware troubleshooter should be restored. Just makes me want to switch to linux or make a rival operating system to windows of my own. ONE THAT ACTUALLY LISTENS TO THE COMMUNITY!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-12-03T16:20:54+00:00

    it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.). 

    So where is the specific troubleshooter for webcam?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments