Why is there no "troubleshoot hardware & devices" in 1809 update?

Anonymous
2019-01-01T10:13:30+00:00

I have looked everywhere in settings & control panel, & there is no longer a troubleshooter for hardware & devices. All of the other troubleshoot options are still listed , & there is no "view all." In 1803 I could access it in " update & security" then chose "troubleshoot" & it was the 4th one listed under "find & fix other problems" where "keyboard" is now. Unless Microsoft will come up with a fix, I guess the only solution is to go back to 1803?

Windows for home | Windows 10 | Settings

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Anonymous
2019-01-02T05:27:14+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

Hope it helps.

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  1. Anonymous
    2020-05-30T21:48:11+00:00

    open Powershell as admin and paste this: msdt.exe -id DeviceDiagnosticand the TS will run

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  2. Anonymous
    2020-05-29T16:29:42+00:00

    There is no trouble shooter for storage devices so I'm not sure what they were thinking removing this.  I recently lost my hard drive for no reason and all the tutorials say use hardware and device troubleshooter...

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  3. Anonymous
    2020-05-28T23:12:57+00:00

    Here's how you can still run it:

    https://www.majorgeeks.com/content/page/how_to_use_hardware_and_devices_troubleshooter_on_windows_10_even_when_asked_for_a_passkey.html#:~:text=Open%20PowerShell%20by%20pressing%20the,and%20repair%20any%20found%20problems.

    Thanks Tobias.

    I ran that exe with "msdt.exe -id DeviceDiagnostic" and it ran but then when it got to "Scanning for hardware changes..." it just sat there for over 30 minutes so then I closed it.

    I don't know what its problem is.

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