Blue Screen of Death Windows 10

Anonymous
2018-11-09T11:24:12+00:00

Hi,

I have gotten Blue screen many times since i just got my new pc 1 month ago.

Most of the times its when i play the Steam Game Civilization 6. It will crash at random times during the game.

So i stopped playing since im sick of my com crashing.

Most recently i started Guild Wars 3 and again the crash came..

Im starting to wonder if its because of some hardware configuration not done right that is why this is happening?

I custom build this at a local popular PC shop. 

Here are the following parts - 

AMD RYZEN 7 2700X CPU

GIGABYTE X470 AORUS ULTRA GAMING

COSAIR VENGEANCE LPX 3200MHZ 8GB X 2PCS

ADATA XPG SX8200 480GB M.2 PCIE NVNE SSD

W.D 2TB 3.5" SATA3 HDD

ZOTAC GTX 1070TI 8GB MINI TWIN FAN

SEASONIC FOCUS FW 650W

Here is the list of errors that i recorded in order:

  1. Stop code: IRQL NOT LESS OR EQUAL
  2. Stop code: DRIVER_IRQL NOT LESS OR EQUAL
  3. Stop code: DPC_WATCHDOG_VIOLATION
  4. Stop code: SYSTEM_SERVICE_EXCEPTION
  5. Stop code: KERNEL_SECURITY_CHECK_FAILURE
  6. Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (What failed: storport_sys)
  7. Stop code: IRQL NOT LESS OR EQUAL
  8. Stop code: MEMORY_MANAGEMENT
  9. Stop code: IRQL NOT LESS OR EQUAL
  10. Stop code: MEMORY_MANAGEMENT

So in the past 1 month it has crashed like about 10 times.. Im starting to think it maybe more than just the game issues. Please help.

I have tried updating all drivers too

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

41 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-11-21T20:30:44+00:00
    1. Uninstalled Oracle Virtual Box, not going to install for now.
    2. Turned off windows fast startup.

    Wanted to switch on settings for verifier, when restart BSOD happened again.

    Following are the data:

    CMD

    Minidump

    Memory

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-11-21T20:41:32+00:00

    BSOD Error:

    Stop code: Driver Verifier Detected Violation

    What Failed: AMDRyzenMasterDriver.sys

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-11-21T22:42:49+00:00

    Perform the following steps:

    1. Uninstall and reinstall the AMD chipset drivers
    2. Uninstall and reinstall the Nvidia GPU drivers

    a) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)

    b) re-install the Nvidia GPU driver from the Nvidia website

    c) make sure that you check the clean install box and if available install the physx driver.

    Display Driver Uninstaller Download version 17.0.8.2 (or newer version if available)

    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    http://www.nvidia.com/Download/index.aspx

    http://www.majorgeeks.com/files/details/display\_driver\_uninstaller.html

    1. If there are BSOD with windows driver verifier then post as you have been doing the logs for debugging.

    Driver    c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvlddmkm.sys (24.21.13.9924, 16.42 MB (17,213,824 bytes), 9/25/2018 02:19 AM)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2018-11-22T17:25:03+00:00
    1. I have uninstalled AMD driver from control panel, Apps, Unsintall. But not sure which will be the right driver to install? Could you please provide the link?

    Have uninstalled Nidia GPU using DDU in safe mode. Reinstalled this version - https://www.nvidia.com/Download/driverResults.aspx/139905/en-us of the driver.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-11-22T17:32:11+00:00

    just to validate if this is the right driver?

    https://www.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-7-desktop-processors/amd-ryzen-7-2700x

    After uninstall and resintalling both drivers, Should i turn on the verifier again?

    Was this answer helpful?

    0 comments