Blue Screen of Death Windows 10

Anonymous
2018-11-09T11:24:12+00:00

Hi,

I have gotten Blue screen many times since i just got my new pc 1 month ago.

Most of the times its when i play the Steam Game Civilization 6. It will crash at random times during the game.

So i stopped playing since im sick of my com crashing.

Most recently i started Guild Wars 3 and again the crash came..

Im starting to wonder if its because of some hardware configuration not done right that is why this is happening?

I custom build this at a local popular PC shop. 

Here are the following parts - 

AMD RYZEN 7 2700X CPU

GIGABYTE X470 AORUS ULTRA GAMING

COSAIR VENGEANCE LPX 3200MHZ 8GB X 2PCS

ADATA XPG SX8200 480GB M.2 PCIE NVNE SSD

W.D 2TB 3.5" SATA3 HDD

ZOTAC GTX 1070TI 8GB MINI TWIN FAN

SEASONIC FOCUS FW 650W

Here is the list of errors that i recorded in order:

  1. Stop code: IRQL NOT LESS OR EQUAL
  2. Stop code: DRIVER_IRQL NOT LESS OR EQUAL
  3. Stop code: DPC_WATCHDOG_VIOLATION
  4. Stop code: SYSTEM_SERVICE_EXCEPTION
  5. Stop code: KERNEL_SECURITY_CHECK_FAILURE
  6. Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (What failed: storport_sys)
  7. Stop code: IRQL NOT LESS OR EQUAL
  8. Stop code: MEMORY_MANAGEMENT
  9. Stop code: IRQL NOT LESS OR EQUAL
  10. Stop code: MEMORY_MANAGEMENT

So in the past 1 month it has crashed like about 10 times.. Im starting to think it maybe more than just the game issues. Please help.

I have tried updating all drivers too

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

41 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-11-21T20:30:44+00:00
    1. Uninstalled Oracle Virtual Box, not going to install for now.
    2. Turned off windows fast startup.

    Wanted to switch on settings for verifier, when restart BSOD happened again.

    Following are the data:

    CMD

    Minidump

    Memory

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-11-21T19:39:31+00:00
    1. Uninstall and reinstall Oracle Virtual Box software.
    2. Turn off Windows fast startup:

    https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

    1. Plan to use Windows driver verifier for 48 hours.

    After the last BSOD run the tool for an additional 36 hours.

    If there are no more BSOD then turn off the tool and that will complete the troubleshooting process.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-11-21T19:11:01+00:00

    Ok, I have ran into another BSOD based on given guide above. 

    Command Prompt Output

    Minidump

    MemoryDump

    Hope to hear from you soon

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-11-21T18:01:44+00:00

    1. Not installed any, only Windows Defender always On.

    3. sfc / scanow

    Microsoft Windows [Version 10.0.17134.407]

    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    4. dism /online /cleanup-image /restorehealth

    Microsoft Windows [Version 10.0.17134.407]

    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.17134.1

    Image Version: 10.0.17134.407

    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.

    C:\Windows\system32>cmdc

    **5.**chkdsk /scan

    Microsoft Windows [Version 10.0.17134.407]

    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>chkdsk /scan

    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...

      299520 file records processed.

    File verification completed.

      7799 large file records processed.

      0 bad file records processed.

    Stage 2: Examining file name linkage ...

      652 reparse records processed.

      403746 index entries processed.

    Index verification completed.

      0 unindexed files scanned.

      0 unindexed files recovered to lost and found.

      652 reparse records processed.

    Stage 3: Examining security descriptors ...

    Security descriptor verification completed.

      52114 data files processed.

    CHKDSK is verifying Usn Journal...

      41348048 USN bytes processed.

    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.

    No further action is required.

     468219903 KB total disk space.

     100524568 KB in 239691 files.

        145792 KB in 52115 indexes.

             0 KB in bad sectors.

        423283 KB in use by the system.

         65536 KB occupied by the log file.

     367126260 KB available on disk.

          4096 bytes in each allocation unit.

     117054975 total allocation units on disk.

      91781565 allocation units available on disk.

    C:\Windows\system32>

    C:\Windows\system32>

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-11-21T17:44:35+00:00
    1. What antivirus / firewall software products are in use (always on and manual)?
    2. Open administrative command prompt and type or copy and paste:
    3. sfc /scannow
    4. dism /online /cleanup-image /restorehealth
    5. chkdsk /scan
    6. When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    7. Make a brand new restore point
    8. Windows driver verifier is a tool which is used to stress test drivers and cause crashes.

    After each crash BSOD dump files are debugged to look for misbehaving software or hardware drivers, or malfunctioning hardware.

    Read this link so that you learn the methods to turn off or recover from using the tool:

    https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

    Use this link for the customized test settings:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

    1. For each BSOD:

    a) run the administrative command prompt command > post a new zip into the thread

    b) open file explorer > this PC > C: > seach for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip > post a share link into the thread using one drive, drop box, or google drive

    Was this answer helpful?

    0 comments