Windows UPDATE "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

Anonymous
2019-01-31T02:56:05+00:00

What were the steps? I just updated THREE computers and NONE of them are able to connect to Windows Update. I did an "in-place upgrade" on one of them and it did not resolve the problem. 

MESSAGE: "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

UPDATE is KB4476976 (OS Build 17763.292)

And, yes, I am connected to the internet. This is very annoying. If it is an issue/bug (and it must be) how does MS plan on rolling out a fix if users cannot connect to Windows Update? I have tried all the known fixes out there (stop/start services related to WU, run various commands in an elevated command prompt, perform an in-place upgrade, you name it. Nothing works).

Thanks.

William Hill

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-02-12T06:06:54+00:00

    Thanks Charlie.

    Gumana naman. Napaparanoid kasi ako baka di magupdate yung windows defender mamaya mainfect pa ako ng virus.

    Thank you ng madami.

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  2. Anonymous
    2019-02-13T08:45:50+00:00

    Okay lang walang problema. May mga bagong updtaes ngayon kung version 1809 ka

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  3. Anonymous
    2019-02-13T09:43:04+00:00

    Ok don't want to put a curse on it but is working as normal again for me in the UK. I was updating by tethering to my phone, as I did not want to change the DNS, as that should not be the solution. So hopefully that is the end of it

    thanks

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  4. Anonymous
    2019-02-13T09:56:16+00:00

    My Laptop did a 'big' Windows Update, yesterday! I'd altered the DNS settings and will reset later ( hopefully the problem will have been solved!! ). The laptop is running Win 10 'Home' edition.

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  5. Anonymous
    2019-02-13T12:59:59+00:00

    My Laptop did a 'big' Windows Update, yesterday! I'd altered the DNS settings and will reset later ( hopefully the problem will have been solved!! ). The laptop is running Win 10 'Home' edition.i 

    i checked update a few minutes ago and im not able to connect to the update services

    i have internet it works perfectly fine even with VPN did the same thing

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