Windows UPDATE "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

Anonymous
2019-01-31T02:56:05+00:00

What were the steps? I just updated THREE computers and NONE of them are able to connect to Windows Update. I did an "in-place upgrade" on one of them and it did not resolve the problem. 

MESSAGE: "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

UPDATE is KB4476976 (OS Build 17763.292)

And, yes, I am connected to the internet. This is very annoying. If it is an issue/bug (and it must be) how does MS plan on rolling out a fix if users cannot connect to Windows Update? I have tried all the known fixes out there (stop/start services related to WU, run various commands in an elevated command prompt, perform an in-place upgrade, you name it. Nothing works).

Thanks.

William Hill

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-02-03T12:11:31+00:00

    Hi

    Also do the DNS settings need to be changed on all my devices separately?

    Thanks

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  2. Anonymous
    2019-02-03T12:07:09+00:00

    Hi 

    Changing the DNS settings worked and updates are downloading.

    Do these need to be changed back to automatic later on?

    Thanks

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  3. Anonymous
    2019-02-03T11:59:44+00:00

    Ah ha!   The DNS settings 8.8.8.8 and 8.8.8.4 have now kicked in.  Updates are now happening :-) 11:28am 3 Feb 2019.

    I found that I had to restart my machines when I changed the DNS settings.

    Regards

    Infinidim

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  4. Anonymous
    2019-02-03T11:28:59+00:00

    Ah ha!   The DNS settings 8.8.8.8 and 8.8.8.4 have now kicked in.  Updates are now happening :-) 11:28am 3 Feb 2019.

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  5. Anonymous
    2019-02-03T11:25:51+00:00

    I've tried the DNS settings 8.8.8.8 and 8.8.8.4.  Still not working!

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