Now i dont have the scan for hardware changes

All drivers should be installed from the computer or motherboard manufacturer's websites.

These are the best tested drivers for the computer.

Any drivers not displayed should be downloaded from the component manufacturer's websites:  Intel, AMD, Nvidia, Killer Networks, Realtek, etc.

Websites that check drivers should not be used to install drivers as they can install unknown files.

Open the website for the computer or motherboard manufacturer > support or software and drivers > enter the product or serial number or model > select the operating system > view drivers and or BIOS > post a URL or hyperlink in the thread

To evaluate the BSOD please post logs for troubleshooting.

Using administrative command prompt copy and paste this whole command.

Make sure the default language is English so that the logs can be scanned and read.

Choose the applicable link for the operating system:

https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

https://www.eightforums.com/threads/language-add-or-remove-in-windows-8.5849/

https://www.sevenforums.com/tutorials/87317-display-language-change.html

The command will automatically collect the computer files and place them on the desktop.

Then use 7zip to organize the files and one drive or drop box to place share links into the thread for troubleshooting.

https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

Open administrative command prompt and copy and paste the whole command:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

There is one file for you to find manually:  dxdiag: 

In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

Hello,

I Don't find this model. Are you sure ?

Please execute this tool https://fichiers2.touslesdrivers.com/Mes_Driver...

And send me the link of your detection report (the link, not the pictures, I mean the url in your browser when you get the report)

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps, and let me know if you have further problems!

MSI GE627RD471CA Apache thank you so much

I did the link you sent and the camera still says the error message. I have an MSI GE627RD471CA Apache I tried going on their site and I was stumped

Hello,

What are the manufacturer and model of your PC ?

Generally you can find drives on the manufacturer website.

And sure, Don't pay nor use automatic driver updaters.

For your camera, first check it is allowed in privacy settings.

Then execute this tool

http://aka.ms/diag_device