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I am desperately trying to get my camera back. first it came up with a error message. so I came here and someone said to uninstall the camera and restart the computer. I did that and now I cant find the camera icon in device manager. I came back here and asked again. I pretty much got the same reply but they said to go to action and "scan for hardware changes" I don't have that option and now im lost again. I don't get it because other than my firewall which ive since removed I have made zero changes to my computer and my camera was working 2 months ago and now its not. I don't know if there is an automatic update that I don't know about. but I went through the steps if it was updated and still nothing. it said if all else fails call the company that the camera belongs to, but I uninstalled so how am I supposed to know the name of it ?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Drivers for your PC on the website are here
https://www.msi.com/Laptop/support/GE62-7RD-Apa...
There is Nothing for your webcam, which means generic driver is used.
So, open device manager, right clic on your webcam driver > Uninstall et check delete the driver > Reboot your pc.
I'm still waiting for the link
16J9 is the model
Please send me the link I asked for
hey yes im sure that's the model. This is what comes up when I type it into the site 