Now i dont have the scan for hardware changes

Anonymous
2018-11-23T20:24:32+00:00

I am desperately trying to get my camera back. first it came up with a error message. so I came here and someone said to uninstall the camera and restart the computer. I did that and now I cant find the camera icon in device manager. I came back here and asked again. I pretty much got the same reply but they said to go to action and "scan for hardware changes" I don't have that option and now im lost again. I don't get it because other than my firewall which ive since removed I have made zero changes to my computer and my camera was working 2 months ago and now its not. I don't know if there is an automatic update that I don't know about. but I went through the steps if it was updated and still nothing. it said if all else fails call the company that the camera belongs to, but I uninstalled so how am I supposed to know the name of it ?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-11-24T02:29:56+00:00

    okay i havent closed it at all. there is a little black spot flashing at the bottom, does that go like a loading bar? because its not moving. i will send a messege when something has happened

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  2. Anonymous
    2018-11-24T02:22:20+00:00

    It's a french tool but drivers are universal, the tool will give me information about your configuration.

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  3. Anonymous
    2018-11-24T02:21:22+00:00

    You just have to wait a while, 4 steps and then a page will open in your browser, send me the link

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  4. Anonymous
    2018-11-24T02:20:45+00:00

    did you find anything?

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  5. Anonymous
    2018-11-24T02:19:00+00:00

    TousLesDrivers.com - Mes Drivers - 3.0.4

    Etape 1/4 - Recherche d'une nouvelle version de l'application...

    Merci de patienter…

    this is what comes up when I click the link

    I don't speak french

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