it is saying trouble shoot couldnt find a problem.
Now i dont have the scan for hardware changes
I am desperately trying to get my camera back. first it came up with a error message. so I came here and someone said to uninstall the camera and restart the computer. I did that and now I cant find the camera icon in device manager. I came back here and asked again. I pretty much got the same reply but they said to go to action and "scan for hardware changes" I don't have that option and now im lost again. I don't get it because other than my firewall which ive since removed I have made zero changes to my computer and my camera was working 2 months ago and now its not. I don't know if there is an automatic update that I don't know about. but I went through the steps if it was updated and still nothing. it said if all else fails call the company that the camera belongs to, but I uninstalled so how am I supposed to know the name of it ?
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
65 answers
Sort by: Newest
-
Anonymous
2018-11-23T16:20:47+00:00 -
Vijay A. Verma 104.9K Reputation points Volunteer Moderator2018-11-23T13:45:43+00:00 Let's execute following steps for this problem. Please update me once done.
- Use the Hardware & Devices Troubleshooter
Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed
- Press Ctrl + Shift + Esc to invoke Task Manager > Go to the “Processes” tab > See which programs are currently running in the background of the system and If you found an app that uses Camera, end that program
- Refer to this Microsoft help and execute the following steps
Check your antivirus software
Check for an outdated webcam driver
Roll back your webcam driver
Uninstall your webcam driver and scan for hardware changes
Help Link - https://support.microsoft.com/en-us/help/13753/...
-
Anonymous
2018-11-23T13:40:22+00:00 * Merged
I couldn't start my camera up last night so I came here and ask someone to help me get it fixed. I got a reply that told me to uninstall the drive and I did, then it said to restart my computer to reinstall it. I restarted my computer and now its not there and I don't know how to find it at all now. with the hidden items shown or not. I need help again
-
Anonymous
2018-11-23T03:12:04+00:00 Hi Laura. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
Try resetting the Camera app at Settings > Apps > Apps & Features > Camera > Advanced Options.
Did you enable the Privacy setting to allow apps to use your webcam?
https://www.top-password.com/blog/enable-disabl...
https://privacy.microsoft.com/en-us/windows-10-...
Try the Hardware & Devices troubleshooter at Settings > Update & Security > Troubleshoot.
Try Updating the webcam driver from the PC maker's Support Downloads webpage for your exact model. Install it even if it's the same or newer than the one in Device Manager reached by right clicking the Start button.
Also compare all other drivers including Chipset, display, sound, etc to make sure you have the latest on the PC maker's Support Downloads web page.
Right click Start button to access Device Manager, locate Webcam device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers.
If these fail try to Uninstall the Driver, restart PC to reinstall.
If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...
Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...
Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.
If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...
This is the most stable way to change to the newer version and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.
If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
-
Anonymous
2018-11-23T03:08:56+00:00 * Merged
I remember maybe two months ago it worked fine but now it says No Cameras are attached with an error code. i have uninstalled pretty much everything i can think of that wont screw things up but still there is no success. i googled a steo by step walk through and still it wont work or im not looking at the correct thing. please help.