Now i dont have the scan for hardware changes

Anonymous
2018-11-23T20:24:32+00:00

I am desperately trying to get my camera back. first it came up with a error message. so I came here and someone said to uninstall the camera and restart the computer. I did that and now I cant find the camera icon in device manager. I came back here and asked again. I pretty much got the same reply but they said to go to action and "scan for hardware changes" I don't have that option and now im lost again. I don't get it because other than my firewall which ive since removed I have made zero changes to my computer and my camera was working 2 months ago and now its not. I don't know if there is an automatic update that I don't know about. but I went through the steps if it was updated and still nothing. it said if all else fails call the company that the camera belongs to, but I uninstalled so how am I supposed to know the name of it ?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-11-23T22:46:21+00:00

    Hi,

    You may need a software program to operate the camera as well as the drivers...

    Anything you need should be available from the computer manufacturer for your specific model... If you provide that, I will see what I can find if you have no luck...

    Try going to Control panel... Right click on Device Manager and select "Run As Administrator" and see if that helps...

    The "Show Hardware Changes" should appear\run whether your camera is currently installed or not...

    You need to click on the little blue monitor icon below the HELP tab to "Scan For Hardware Changes" on my machine...

    You should also be able to click on the "VIEW" tab and "Show Hidden Devices"..

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  2. Virginia M 42,075 Reputation points Independent Advisor
    2018-11-23T22:30:29+00:00

    Then try either a system restore to before the camera was installed or try an in place upgrade repair.
    If you can log into Windows:
    To repair Windows without losing any data then you can try an in place upgrade repair:
    https://www.tenforums.com/tutorials/16397-repai...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2018-11-23T22:25:47+00:00

    its the built in one

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  4. Anonymous
    2018-11-23T22:21:40+00:00

    I do not have that option at all. the only action option I have when I click it is help.  and no scan for hardware its just on the individual icons

    but the camera is uninstalled so I cant can for hardware. before I uninstalled it I did the scan for hardware and it did nothing

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  5. Virginia M 42,075 Reputation points Independent Advisor
    2018-11-23T22:06:07+00:00

    see the screencap.

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