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I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.
I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?
I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.
Please don't reset your phones based on 4 year old instructions. You don't know what caused the problem in the first place and your phone's OS is no longer supported. If you lose apps you may not get them back, a backup is a definite recommendation.
Also, aren't you supposed to be able to perform some or most of these things with the help of a PC?
Please don't reset your phones based on 4 year old instructions. You don't know what caused the problem in the first place and your phone's OS is no longer supported. If you lose apps you may not get them back, a backup is a definite recommendation.
Also, aren't you supposed to be able to perform some or most of these things with the help of a PC?
I'm not sure what I would be looking for to begin with, but after researching the error and following the recommendations. I was still unable to have the issue resolved. I trust that Microsoft will address the issue soonest.
Tylko Android :)
I hope Windows Phone 8.1 is not turned off, let us choose, and of course we have many reasons to be able to choose, we love Microsoft, and really hope there is a solution to this.
