Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T19:44:08+00:00

    The Store is working again!

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  2. Anonymous
    2018-12-11T19:46:23+00:00

    Probably just back in some regions for now (but not here (in the UK)).

    Also did some experiments with date settings.

    Interesting outcome: For any date from 29th June 2018 onwards I get the by now infamous error 805a0193 but for any earlier date I get "The Microsoft account service is unavailable at the moment. Try again later."

    I'll get some sleep now and try again tomorrow...

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  3. Anonymous
    2018-12-11T19:46:25+00:00

    Hi,

    I think if you upgrade to Windows 10 Mobile you will have those two apps woking fine. To upgrade to Windows 10 Mobile all you need is the OTC software in your Computer ando you phone connected via USB.

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  4. Anonymous
    2018-12-11T19:47:36+00:00

    The store works for updates of old apps. Here WhatsApp returns the same error code:

    805a0193

    CoCoCo (code country code) Italy and Spain.

    El store funcionando para las actualizaciones de las VIEJAS aplicaciones. Aquì WhatsApp sigue con el mismo codigo de falta:

    805a0193

    CoCoCo (code country code) Italy and Spain.

    Lo store sta funzionando per gli aggiornamenti delle vecchie Apps. Qui WhatsApp continua a dare lo stesso errore:

    805a0193

    CoCoCo (code country code) Italy and Spain.

    Que se vayan al carajo M$ y sus pensadores.

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