Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-09T13:32:07+00:00

    Hello so from yesterday I don't have access in windows store I have update for some apps but when I click to update give me error 805a0193 and also I cannot download anything from store

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  2. Anonymous
    2018-12-09T13:13:43+00:00

    It has been two days, and I'm still struggling with this error code on my Nokia Lumia 625, and I can't install any app; what shall I do?

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  3. Anonymous
    2018-12-09T12:57:24+00:00

    Everytime I keep trying to download an app from the store on my Lumia 640 xl, it keeps on showing 805a0193 error code, what is going on?

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  4. Anonymous
    2018-12-09T12:31:25+00:00

    Apps are downloading from the store, but when it's starting to install it gives 805a0193 error in my phone.

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    5 people found this answer helpful.
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