Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-10T07:37:13+00:00

    They said you will have to wait until the problem is fixed or explained at Microsoft's end.

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  2. Anonymous
    2018-12-10T07:35:50+00:00

    Simplemente, no...en Ingles, you have to wait.

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  3. Anonymous
    2018-12-10T07:28:46+00:00

    hello sir i am using lumia 535 and i got same problem(805a0193)

     kindly suggest what to do to rectify that error.

    a waiting for your valuable reply

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  4. Anonymous
    2018-12-10T07:16:11+00:00

    Hola, buenos días:

    Tengo problemas para instalar el Whatsaap en mi Nokia Lumia 635.

    Me indica el error 805a0193. Por favor, ¿qué puedo hacer?. Tengo que instalarlo urgentemente.

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