Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-10T08:46:56+00:00

    I was encountered a problem while installing an apps on my microsoft lumia 430(windows 8.1) which generates an error code:805a0193.  please help me.........

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  2. Anonymous
    2018-12-10T08:41:40+00:00

    thanks for the help.but its been 2 weeks facing that problem on all apps

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-10T08:35:49+00:00

    First, I bought an HTC ONE 8 Windows phone that came with Windows 8.1 update 2.  Windows Upgrade Advisor displayed "Your Phone is not supported for the upgrade to Windows 10". 

    Absolutely correct, this device is not supported for Windows 10 Mobile and it never will be. This has been very well documented and publicised and you should have done your research before buying.

    I bought a Nokia Lumia 929 (New) Windows 8.1 and Microsoft store is not allowing Windows Insider or any apps download.  I noticed this problem not  over 2 weeks ago as I attempted downloading using HTC ONE 8 mobile phone and with Lumia 929 the problem is still there.

    You do not need the Upgrade Advisor to upgrade to W10M on your Lumia Icon. The Upgrade Advisor has been unavailable in the Store for some time before the current outage, so in that respect you are not missing out on any thing. You can upgrade using the OTC updater which can download to PC from the following link:

    https://www.microsoft.com/en-us/download/details.aspx?id=56726

    Please note this is PC software, no point in opening the link from your phone. Please read the readme file before proceeding.

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  4. Anonymous
    2018-12-10T08:32:19+00:00

    Wait for the store to come back online, as has been suggested on several times.

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