Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T20:39:08+00:00

    Split from this thread.

    I have the same problem with my Lumia 520. Both using the wifi as well as mobile data. Any advice Microsoft?

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  2. Anonymous
    2018-12-11T20:38:07+00:00

    Split from this thread.

    I am experiencing this problem error code 805a0193 for three days now. so what could be the problem becouse i cannot downloud any apps from stores. help plz.

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  3. Anonymous
    2018-12-11T20:37:57+00:00

    In Italy, it seems to work again (well, at least now)

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  4. Anonymous
    2018-12-11T20:36:57+00:00

    Split from this thread.

    My phone has been showing the error code 805a0139 for 2 days now I can't download from my store and I use cellular data to connect help please

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