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I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.
I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?
I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.
Hello everyone. This has become a bit of a mess hasnt it?
After reading everyones solutions i i found a kinda resoution.
One reply mentioned that they recieved the error on their 8.1 phone but not their 10 phone. Which means the error is 8.1 specific and i made a mistake buying a 8.1 phone.
Then another reply mention the windows 10 mobile OTC (over the cable) updater. I looked into that. You download it from the microsoft website onto your computer. Then you plug your phone into the computer via usb cable and it updates your phone to winows 10. It took a while but it worked.
Now with a windows 10 phone i am able to download and update the games i wanted the phone for in the first place.
So that is the solution, update your phone to Windows 10. If you can not update your phone there may never be a solution. Some people have had this error for weeks. It is entirely possible that microsoft is done with 8.1.
Also keep in mind the windows phone is awful. You can go to your closes phone store and buy the cheapest android they have and it will be a better phone then the windows phone in your hand.
I bought this phone for two reasons and that is Final Fantasy 1 and Final Fantasy 3 with achievements. The solution i have outlined got me to those games so as far as i am concerned the problem is resolved.
Thank you all for your replys because i would not have found the solution otherwise.
If you are unable or unwilling to upgrade your phone, you have my sympothy. There may never be a resolution.
Not sure what you mean by awful.
Having used MS W7.5/P8/8.1/10, Android 6/7/8 and iOS since its inception, I would still put MS WP 8/8.1 on top of all of these. Even the hardware for pricepoint was fantastic. I would still put iOS second and Android still 3rd.
Clean, easy to use, ultra stable and reliable - hardware and available apps. Plus great integration for Office and outlook.com.
MS WP10 - that's another story.
The WP 8.1 store will remain usable till July 1st of 2019.
If they are turning off the WP8.1 store, can they at least let us download the apps and save them to our SD card for later installation?
We can't do anything except moving to new phone/waiting.Yes, it seems like Microsoft silently plug offs Windows 8.1 version apart from Windows 10 mobile.I dunno about Windows 10 mobile users, I'm using windows 8.1 Lumia 530 model. From last Friday I couldn't download any apps from the store and also update. I was so upset and irritated with this error code problem. Dunno what to do, but I'll wait up to this weekend. If nothing happens with this problem, have to move to Android.Since there is no updates and new apps from last 2 years in Microsoft store, It's like compromising yourself to continue with Windows phone. But, Now the time changed and we have to move forward.** So, the decision is your folks !! make a good decision.
