Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-12T01:49:04+00:00

    Thanks for resolving issue..I can download app from store today morning...Do cont. support for 8.1 mobile its better than windows 10 for me..thanks

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  2. Anonymous
    2018-12-12T01:15:17+00:00

    It seems like the problem has been handled by Microsoft, thank you Microsoft Team WP, maybe with this event we can think shortly to upgrade to 10 or other devices. at least the lesson taken is good communication. thank you

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-11T21:23:03+00:00

    so THEY don't care about US anymore....

    how sad!

    Since all development for Windows 10 Mobile ended in November 2017 there is absolutely no point in maintaining the Insider Program as there are no new builds being developed which need to be tested. This is obviously a global decision, nothing to with the US.

    Facebook discontinued support for their WP8.1 app, also globally, please feel free to complain direct to Facebook about it.

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  4. Anonymous
    2018-12-11T21:21:27+00:00

    CONFIRMADO.

    EL PROBLEMA HA SIDO RESUELTO. LO ACABO DE COMPROBAR EN LUMIA 820 /WP 8.1. DESDE MEXICO.

    SALUDOS A TODOS Y DESCARGUEN APLICACIONES, NO SABEMOS CUANTO VAYA A DURAR...

    EN CASO DE QUE NO PUEDAS ACCEDER TE RECOMIENDO REINICIAR TU TELEFONO.

    IN ENGLISH WITH GOOGLE TRANSLATOR TECHNOLOGY

CONFIRMED.

THIS ISSUE HAS BEEN FIXED. I HAVE JUST CHECKED ON LUMIA 820 / WP 8.1. FROM MEXICO.

GREETINGS TO ALL AND DOWNLOAD APPLICATIONS, WE DO NOT KNOW WHAT WILL LAST TO LAST ...

IN CASE YOU CAN NOT ACCESS I RECOMMEND YOU TO RESTART YOUR PHONE.

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