Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-07T22:04:22+00:00

    Hallo, ich habe gehört, dass nur bestimmte Microsoft-Modelle auf die nächste Version 10 aktualisiert werden können.

    schau mal nach

    https://www.youtube.com/watch?v=iOMG9PdeLL0

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-07T21:51:36+00:00

    The problem is on the Store side, nothing you do with your phone or router will make the slightest difference until MS fix it.

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  3. Anonymous
    2018-12-07T21:23:28+00:00

    Yeah, i found that too. None of those steps resolved the issue for me.

    I found somewhere on the internet someone saying they resolved it by doing something with ports on their router but they didnt explain which ports.

    I was hoping someone could tell me what ports the windows phone is wanting so i can open them up, but it seems that is still a mystery.

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  4. Anonymous
    2018-12-07T20:57:46+00:00

    Good luck to you

    jc

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