Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-08T23:27:09+00:00

    Yeah sorry that's the most ridiculous response. This issue is dating back to 2015... So this issue should be more than handled.

    Yeah sorry, you don't know what you're talking about. The issue has reoccured a few times since 2015 and each time was resolved within a couple of days, it has obviously not existed all the time since then.

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  2. Anonymous
    2018-12-08T22:37:54+00:00

    Yeah sorry that's the most ridiculous response. This issue is dating back to 2015... So this issue should be more than handled.

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  4. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-08T22:05:31+00:00

    You need to wait until MS fix the store, nothing you can do about it.

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