Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-09T00:36:57+00:00

    I have the same problem with Error 805a0193

    and cannot download any app from store. By google search I see there are three way that may be fixed.

    Change Time and date settings:

    This trick has helped some windows device owners but not everyone has found this useful so try it out and see if it works on your device.

    1. Go to apps list and tap on Settings
    2. Then scroll through tha apps and select Date + Time
    3. And Unselect the Automatic update of Time and Date and select Manual update
    4. Then change the time to some 5 minutes earlier to what it is at the moment and save it.
    5. Now go back to your Market place and try to see if youa re getting the same error or is it fixed.

    Update your Profile in Windows Live ID:

    We have seen that the Error 805a0193 has been seen in cases where your personal information section in Microsoft Account is incomplete. The fix to this problem is to fill in the details try again, follow the steps mentioned below to complete your personal info details.

    • Go to Microsoft Account and Log in to your account.
    • Now click on Edit Personal Info.
    • Here you can check whether all the details are completely filled or not, and fill the remaining details
    • Now click on Save.
    • Try to install app from Windows Phone Store and check if the Error Code 805a0193 is appearing or not.

    Reboot your Windows device to fix error code 805a0193:

    Before Rebooting or Resetting your device you have to make sure that you will back up all the data on your device like apps, images, videos, contacts, text messages etc as rebooting your device will erase al the data on your device and you can recover this data if you back up before reboot.

    1. Go to apps list on your Windows device
    2. Tap on Setiings icon
    3. Tap on About which can be seen after scrolling to the bottom of the list
    4. Then tap on Reset your Phone
    5. You will be asked if youa re sure to Reset your device and you have tap on Yes
    6. You will be asked once more to give permission to go for Factory Reset
    7. It will take a while and your device will restart on its own and your device will be reset
    8. Try to install the apps or update to see if it is working or you are getting the same error.

    But it was a matter of sorrow that none of these three works for me.

    So how can I update my 8.1 windows phone to windows 10 now as I cannot download " Windows 10 Upgrade Advisor" app?

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  2. Anonymous
    2018-12-09T00:20:52+00:00

    I cant download apps on my Lumia 540 the store keep saying there is an error code that is the error cOde805a0193 pls what can I do

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  3. Anonymous
    2018-12-09T00:10:13+00:00

    hi 

    i have a lumia 820, error code 

    805a0193

    want to download sms backup and nothing

    have other way to print my message

    thanks for response

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