Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-09T09:43:10+00:00

    Helping to create a DDOS attack WITH TELEPHONES RESECTED AT INITIAL FARM STATUS ?

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  2. Anonymous
    2018-12-09T09:32:37+00:00

    Since this is a volunteer help site hosted by Microsoft and not 'official support', maybe searching both this site and on the rest of the internet might help?

    From off-site searches this is a problem that recurs now and then, I just got done reading a lot of comments from other sites in 2013 and 2011...etc.

    It helps if you look up the error number and understand what it could mean.

    I'm thinking that a server or two is down for whatever reason and them sheer amount of requests to access the App Store are not helping it recover.

    Try leaving it alone for a while. Also, resetting might help anyway, especially if you are unwittingly a part of a botnet and helping to create a DDOS attack.

    Think about it. Clear old apps and start again.

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  3. Anonymous
    2018-12-09T09:26:15+00:00

    It's been more than 72 hours of the global issue. Still no response.

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  4. Anonymous
    2018-12-09T08:52:39+00:00

    Lumia 929 running Windows 8.1

    Unable to update/download any app from store displaying  error message can not complete error code 805a0193

    Please help

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