This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.
Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED
I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.
I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?
I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.
Windows for home | Other | Devices and drivers
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Anonymous
2018-12-09T10:28:41+00:00 Well the time has come to throw away your 8.1 devices, I literally tried everything since yesterday but nothing works, i was a fool to reset my phone yesterday, now i can't even download whatsapp just for basic usage, Please Microsoft help us at least to use whatsapp on our phones.
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Anonymous
2018-12-09T10:23:24+00:00 Same problem in Hungary. I tried with two different phones, with different accounts and on many different networks. I am affraid Microsoft took the last step to kill this platform.
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Anonymous
2018-12-09T10:22:01+00:00 Did hard resetting thrice. Now all the apps are gone. Try installing apps again with an error 805a0193. It's been more than 72 hours now.
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Anonymous
2018-12-09T10:14:43+00:00 please help. I am also receiving error code 805a0193 . Whatsapp update required attention and this is the code I received. I uninstalled the app but still receive this code after trying to reinstall. I am currently in a location with no mobile signal, so whatsapp over WiFi is my only communication means at the moment. I have a Nokia Lumina 635