Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-09T11:30:38+00:00

    im trying in past 12 hours, i read person that are trying over 72 hours....

    i must change my PHONE....

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-09T11:30:26+00:00

    Hi, i did the same, and the error continues, lumia 820

    Of course, it will continue until MS fix it, there is nothing you can do about it.

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-09T11:29:40+00:00

    I'm a professional of cyber security, nothing of this on the logs of my router.

    Ignore guesses by people with limited understanding of certain technical aspects. At the same time the rest of the advice is sound - no need to reset phones or routers or anything else - just wait for the outage to be fixed.

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  4. Anonymous
    2018-12-09T11:27:53+00:00

    Hi, i did the same, and the error continues, lumia 820

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