Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

526 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-12-08T13:39:37+00:00

    same problem to me....i have a nokia lumia 925 it was working fine until yesterday i was not able to install/update any app, i even did hardreset but nothing changed, i dont know what to do guys

    Hu why I can't able to download apps in windows 540 phone. While am downloading it's shows error. And former also not working

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-12-08T13:09:19+00:00

    I am also facing same problem on my Lumia 820

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-12-08T10:22:50+00:00

    Please help me solve mobile update issue not install app

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-12-08T09:12:39+00:00

    Tried about ten times. Tested different ISPs. Tested another microsoft account. Proved the change of the cococo (code country code). DOES NOT WORK ! As long as Microsoft blocks the store there is nothing that can be done, just FORCE the upgrade to W10 mobile. Greetings.

    Was this answer helpful?

    0 comments