Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

526 additional answers

Sort by: Most helpful
  1. Anonymous
    2018-12-11T08:06:19+00:00

    this is a problem completing your request. try again later.

    Inquiring minds might find this error code helpful :805a0193

    what should i do

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-12-11T07:47:35+00:00

    I think MS is ignoring us. We must report this issue over Twitter after tagging Microsoft's top officials. While reporting this issue over Twitter, we must use the same hash tag so that officials will get a notice on the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-12-11T07:30:02+00:00

    Same here.  I had to send my primary phone away for battery replacement from a competitor and am using my Windows Phone temporarily right now.  I can't download anything onto the phone.  I even did a hard reset to no use.  Oh, and my Windows 10 PC does not recognize my Windows Phone, but it does recognize everything else I plug in, including my iPhone.  Oh the irony.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-12-11T05:28:10+00:00

    I used LUMIA 535 DUAL WINDOWS 8.01 OS I getting error code 805a0193 occurred at the time of apps downloading THROUGH STORE TELL ME HOW TO SOLVE THIS PROBLEM

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments