This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.
Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED
I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.
I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?
I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.
Windows for home | Other | Devices and drivers
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RedSpook-9082 4,765 Reputation points Volunteer Moderator2018-12-11T21:18:17+00:00 But there is alot of apps does not work like there is no facebook or messanger,windows insider,upgrade advisor and there is no update
These apps did not work for WP8.1 before the Store outage.
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Anonymous
2018-12-11T21:13:07+00:00 HAPPY END OF THIS PROBLEM. When I check at 21.00 our local time TURKEY. Both 8.1 and 10 devices were accessing the store like in the old days. Go and enjoy. Who knows how solved !!!!!
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Anonymous
2018-12-11T21:08:59+00:00 so THEY don't care about US anymore....
how sad!
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RedSpook-9082 4,765 Reputation points Volunteer Moderator2018-12-11T20:55:56+00:00 I installed windows insider program. it shows error to check my date and time. hope it will solve soon. and yes there is no facebook on windows store right now, i don't know what happened to that!!
The Insider program for Mobile ended in January this year so there is absolutely no point in installing it. The facebook app for WP8.1 was discontinued back in March.