Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T15:58:17+00:00

    I need help

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  2. Anonymous
    2018-12-11T15:55:42+00:00

    I looked closer into what's actually causing the issue. It seems like the device sends a login request to http://marketplaceedgeservice.windowsphone.com/v9/useraccounts/signin when attempting to download an app. However, the server returns a 403 access denied message for every request. Basically, it's impossible to sign into the store at the moment.

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  3. Anonymous
    2018-12-11T15:38:03+00:00

    Hello Community,

    I use Microsoft Lumia 535 dual SIM, 8.1 version. 

    I discovered today(11/12/2018), that i cannot update or download aplications from my phone store, rather they keep sending me this message: "THERE HAS BEEN A PROBLEM COMPLETING YOUR REQUEST. TRY AGAIN LATER. THIS ERROR CODE MAY BE HELPFUL: 805a0193"

    Please I need solution.

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  4. Anonymous
    2018-12-11T15:32:08+00:00

    Listo muchachos! La gente de MS ya había avisado. WP8.1 dejaba de,tener soporte técnico el 11 de Julio de 2017, y el Store, entre otras cosas, funcionaría por lo menos un año más... Así que, vayámonos todos a Android!!

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