Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T10:57:22+00:00

    So did u tell me my phone it Will be fine... After a few times from now?

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  2. Anonymous
    2018-12-11T10:48:28+00:00

    But for how long is this problem will be resolved? Because I have tried several times, should I give up??????

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-11T10:47:37+00:00

    I'd love Microsoft to give an explanation of what's happening, even a "please upgrade your phone" would be appreciated instead of just silence.

    Your Lumia 535 is eligible for upgrading to W10 Mobile which would be the quickest solution for you at present as the problem seems to affect only devices on WP8.1. Use the OTC Updater tool as explained further above.

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  4. Anonymous
    2018-12-11T10:28:54+00:00

    Same issue here (Italy, CET timezone if it is useful).

    I cannot download the Office 365 Admin app (nor any other app I used to have on my old Lumia 630 and which I'm now trying to install on my Lumia 535).

    The ones I managed to install until the end of November were absolutely fine, now it seems I cannot install any app anymore.

    Several days have passed since the error first popped up, and now things are definitely getting frustrating.

    I'd love Microsoft to give an explanation of what's happening, even a "please upgrade your phone" would be appreciated instead of just silence.

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